FAQ's
Q - What is your return policy?
A - We offer a 15-day return policy. If you are not satisfied with your purchase, you may return it for a full refund or exchange. Please see our refund and return policy by clicking on this link: Return Policy.
A - We offer a 15-day return policy. If you are not satisfied with your purchase, you may return it for a full refund or exchange. Please see our refund and return policy by clicking on this link: Return Policy.
Q: What payment methods do you accept?
A: We accept all major credit cards, as well as Amazon Pay.
Q: How long will it take to receive my order?
A: Delivery times vary depending on your location and shipping method. Standard shipping usually takes 10-15 business days.
Q: Can I return a product that has been opened or used?
A: We only accept returns on products that are in their original condition and packaging. If the product has been opened or used, we cannot accept a return unless it is defective.
Q - What if I receive a damaged or defective product?
A - If you receive a damaged or defective product, please contact us within 24 Hours of receiving the product. We will either replace the product or issue a refund, depending on your preference.
Q - How do I track my order?
A - You can track your order by clicking on the tracking link provided in your shipping confirmation email. If you haven't received your tracking information, please contact us.
Q - Can I change or cancel my order after it has been placed?
A - If you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once the order has been shipped, we cannot make changes or cancel the order.
Q - How can I contact customer support?
A - You can contact us by emailing gigiusainc@gmail.com or by filling out the contact form on our website. We will respond to your inquiry within 24 hours.
Q - How do I track my order?
A - You can track your order by clicking on the tracking link provided in your shipping confirmation email. If you haven't received your tracking information, please contact us.
Q - Can I change or cancel my order after it has been placed?
A - If you need to make changes or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but once the order has been shipped, we cannot make changes or cancel the order.
Q - How can I contact customer support?
A - You can contact us by emailing gigiusainc@gmail.com or by filling out the contact form on our website. We will respond to your inquiry within 24 hours.